What the WNE Community Needs to Know
November 12, 2026
Western New England University is monitoring a widespread Microsoft 365 service disruption that may be affecting access to email and other Microsoft applications, including Outlook, Teams, and SharePoint.
The disruption is part of a broader Microsoft service issue and is not specific to Western New England University.
What This Means for the WNE Community
Students, faculty, and staff may experience delays sending or receiving email, difficulty accessing Microsoft 365 applications, or intermittent service interruptions.
While Microsoft works to resolve the issue, the University encourages community members to take the following precautions:
- Classes and University operations: Classes and campus operations are expected to continue as scheduled unless otherwise communicated.
- Time-sensitive communications: If you are unable to reach someone by email or Teams, consider using a phone call or another available communication method.
- Email delivery: Messages sent during the disruption may be delayed. Once service is restored, please check for messages that may not have been delivered as expected.
- Microsoft applications: Access to Outlook, Teams, SharePoint (CONNECT2U), and other Microsoft 365 services may be intermittent until the issue is resolved.
Updates and Additional Information
The University’s Office of Information Technology is monitoring the situation and will provide updates as more information becomes available.
Because email service may be affected, community members are encouraged to check the University website for the latest information.
We appreciate your patience and understanding as Microsoft works to restore service.